WorkAccord No Fee & Low-Fee Offerings

Making Accord Accessible

At WorkAccord, we believe that access to high-quality, structured dispute resolution should not be limited by financial barriers. In line with our values of ethical governance, care, and community responsibility, we offer a limited number of pro bono (no cost) and low-cost dispute resolution services each year for eligible matters.

These services are provided using our governance-framed Accord model, which emphasises clarity, cooperation, and constructive outcomes. While not every matter will be suitable, we welcome inquiries where early support may prevent unnecessary escalation, cost, or harm.

What We Offer

Community and Council Disputes

We offer pro bono or low-cost dispute resolution services for eligible community-level disputes, especially those involving:

  • Neighbours, local associations, or community groups

  • Issues involving council by-laws, nuisance complaints, or local land use

  • Matters where early, structured dialogue can prevent formal enforcement action

Note: We are currently focused on the Scenic Rim and surrounding regions, and welcome referrals from local councils, community workers, and legal centres.

Veterans and Ex-Service Community Matters

As part of our commitment to relational justice, we offer pro bono ADR support to:

  • Veterans and their families in disputes connected to services, advocacy, or rehabilitation

  • Matters referred by veterans’ organisations or advocates

  • Cases that benefit from a structured, governance-sensitive mediation or case-sounding approach

These services are provided independently but may complement advocacy, compensation, or support processes.

Small Estates and Family-Limited Property Matters

We may offer pro bono or low-cost dispute resolution where:

  • The estate is modest and would not support litigation

  • The parties are willing to explore resolution in good faith

  • The issue involves clarity of roles, ethical concerns, or family governance (not contested probate)

The focus is on preserving relationships and finding accord—not determining legal entitlements.

Who Is Eligible?

Eligibility is assessed case-by-case. Factors we consider include:

  • Financial hardship or lack of access to other dispute resolution pathways

  • The matter’s alignment with WorkAccord’s governance-framed ADR approach

  • Willingness of all parties to participate in good faith

  • Referrals from trusted professionals, community organisations, or legal support services

How to Apply

If you believe your matter may be eligible:

  1. Complete our Dispute Resolution Intake Form and indicate your interest in the pro bono or low-cost option.

  2. We will assess the suitability of your matter through our triage process.

  3. If accepted, we will outline the process, timeframes, and any documentation required.

Please note that our pro bono offering is limited and prioritised based on need, suitability, and capacity.

Other Options

If your matter is not suitable for our pro bono program, we may:

  • Offer a low-cost or fixed-fee alternative

  • Refer you to community mediation services or legal support organisations in your area

Contact Us

If you have questions about our pro bono offerings, please get in touch. We’re committed to helping where we can, and to directing you to the right support where we can’t.